Privacy & security.

Security

Norris Hair is committed to ensuring that your personal information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Norris Hair utilises a variety of security measures to maintain the safety of your personal information. All member information is secured and is only accessible by a limited number of Norris Hair staff that have special access rights.

Norris Hair does not store credit card payment information by any means whether it be electronically or otherwise. We use modern TLS encryption when processing your financial details, and route card payments through PCI-compliant providers.

Remember, you are solely responsible for maintaining the secrecy of your sign-in ID, password, account information and personal information.

What information we collect, and why

Norris Hair may collect personal information about you when you submit that information to us, send us an email, and/or complete any forms on the Website. For example, when you place an order online we may ask for your name, address and email address so we can communicate with you, deliver your goods purchased, and comply with regulatory requirements.

Other personal information we may collect includes:

• Your name, contact, billing and delivery details;
• Details such as gender and date of birth, as supplied by you;
• History of your past purchases from Norris Hair over time.

We collect personal information to enable us to provide our services, conduct business with you, or process job applications. We will only request and use personal information that is necessary for the conduct of our business.

If you don’t supply the information we request, we may not be able to complete your transaction, deliver your purchases, provide you with the information you have requested, accept your entry into any promotion, or consider your job application. We will let you know at the time of collection which information we need, and which information you need only provide on an optional basis.

By using the Website and providing personal details, you consent to the collection and use of this information in accordance with this privacy policy.

Website information

Any information and content published on the Website is owned or controlled by Norris Hair and is protected by worldwide copyright laws. You may download content only for your personal use for non-commercial purposes; no modification or future reproduction is permitted. The content may otherwise not be copied or used in any way.

In relation to the information on the Website, Norris Hair takes all reasonable steps to:

• include up-to-date and accurate information, but makes no representations, warranties, or assurances as to the accuracy, currency, comprehensiveness or completeness of the information provided; and
• ensure information relating to Offers and/or goods and services is accurate and without errors.

On occasion, a third party will provide Norris Hair with inaccurate information. Consequently, you agree that Norris Hair will not be held liable for the publication on the Website of any inaccuracies or errors in information relating to goods and services that we have received from third parties.

Norris Hair will not be liable for any damages or injury resulting from your access to, or inability to access, this Website, or from your reliance on any information provided here. This site is for residents of Australia only.

You agree that you are responsible for:

• making your own reasonable enquiries to verify information that is published on the Website about particular goods and services; and
• assessing the suitability of goods and services prior to placing an order for an Offer relating to those goods or services.

Links to third-party websites

Links to third-party websites are provided on the Website for convenience only. By clicking on a third-party link, you will leave the Website. Norris Hair does not endorse nor support the content of third-party links, and is not responsible for the content of any third-party website. Norris Hair will not be liable for any damages or injury arising from any third-party website content or otherwise from any third-party website.

IP addresses and cookies

Our Website server automatically collects certain information when you visit, including (where available) your internet protocol address, operating system and browser type, and details of data downloaded from our server. Although in some circumstances it may be possible to identify you from this information, we do not attempt to use this information for that purpose. This information is used for system administration, statistical analysis and similar related purposes.

We may also obtain information about your general internet usage by using cookies — small files stored on your computer. Cookies help us:

• estimate our audience size and usage patterns;
• store information about your preferences, so we can customise our Website according to your interests and needs;
• speed up your searches; and
• recognise you and automatically sign you in when you return to our Website.

You may refuse cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our Website or order online from us. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you sign in to our Website.

Contact us about your data

For any privacy enquiries — to access, correct, or delete your information — phone us on (07) 4926 2422 or email orders@norrishairrockhampton.com.au.